Categories & Criteria
Entries are now closed. The shortlist will be announced soon.
Residential Property Manager of the Year
The category is aimed at outstanding residential property managers involved in a range of activities that ensure smooth running and operational efficiency of properties under management. The entry is open to all property managers - whether a stand-alone business or an arm of a building surveyor or real estate agent - with a proven track record of excellence and demonstrable value to clients. You will manage more than one residential building, and these can range from blocks, estates to portfolios of properties.
Commercial Property Manager of the Year
Exceptional commercial property managers add value to clients’ assets through maintaining their liabilities and costs, providing operational excellence and continually improving efficiencies of properties with complex needs. The entry is open to all property managers companies (or teams within agencies) across the commercial sector - office, industrial, retail and leisure - that excel in property management services across single and multi-occupier sites.
Property Management Customer Services Team of the Year
This award will recognise outstanding customer services teams across both residential and commercial real estate. The entry is open to exceptional teams at the frontline of property management that go the extra mile in delivering a consistently high level of service to their clients across all aspects of management of buildings irrespective of their size or use.
Mixed-use Manager/Operator of the Year
While mixed-use traditionally meant residential above retail, the term is now much more diverse. It could be a retail-led development with attached residential, or an office tower with leisure facilities and public realm, or a combination of all of them. It could include co-living, co-working and the emerging trends of integrated, more flexible uses.
For this award, we are seeking entries from both a new wave of specialist mixed-use operators and established commercial and residential property managers diversifying into mixed-use. Whatever your structure, the most important thing is that you provide the same quality of service expected of traditional property managers while developing new skills and areas of expertise that a complex and dynamic mixed-use environment requires.
Build-to-Rent/PRS Operator of the Year
The category is open to companies that manage build-to-rent facility created either under Permitted Development Rights or New Build. To enter you must manage properties specifically designed for rental, with extensive tenant amenities, professional and extensive tenant services and a demonstrable PRS brand.
Innovator/Systems Provider of the Year
The award is aimed at companies that are using innovation to support the property management sector. Putting innovation at the heart of what they are doing, they are a real game changer in how services are delivered. They may be technology companies, but not necessarily so; the most important thing is that they are challenging the status quo and offering truly innovative solutions to the sector’s challenges.
Professional Services Team of the Year
We are seeking entries from lawyers, auditors, accountants, insurers, surveyors, administrators and building consultants across all areas of property management. Outstanding property advisors possess an in-depth expertise and ability in their area to ensure that clients receive the best possible advice, support, and guidance. The award is open to in-house teams or stand-alone businesses.
Employer of the Year
The award will go to a company that has created the employee strategy that best attracts and retains talent, and fosters collaborative and inclusive culture that translates into commercial success. The entry is open to all property managing companies (or teams) that consistently invest in people, create initiatives for professional development and lead with people-centred ethics.
Unsung Hero Award
The award will go to an outstanding individual on the frontline of delivery, whose voice may not be often heard or who may often not be seen. From chefs, gardeners, cleaners, concierges, receptionists and other frontline staff, this accolade is for an exceptional colleague who goes an extra mile to make properties a better place.
Young Property Manager of the Year (individual under the age of 40)
Outstanding young property managers are led by tenacity and commitment, and excel at building rapport with colleagues and clients alike. The leaders of the future will have made a fast impact in their workspace and have been recognised for their superlative business acumen, entrepreneurial spirit and interpersonal skills. All property management companies (or teams) are encouraged to nominate young colleagues (under the age of 40) who they believe deserve this special acknowledgment.
Gold sponsors